Welcome to powerlinekey.com!

These terms and conditions outline the rules and regulations for the use of Powerlinekey’s Website, located at https://www.powerlinekey.com/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use powerlinekey.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refer to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.

Cookies

We employ the use of cookies. By accessing powerlinekey.com, you agree to use cookies in agreement with powerlinekey’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Powerlinekey and/or its licensors own the intellectual property rights for all material on powerlinekey.com. All intellectual property rights are reserved. You may access this from powerlinekey.com for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

• Republish material from powerlinekey.com
• Sell, rent, or sub-license material from powerlinekey.com
• Reproduce, duplicate, or copy material from powerlinekey.com
• Redistribute content from powerlinekey.com

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the TermsFeed Free Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Powerlinekey does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Powerlinekey, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, Powerlinekey shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Powerlinekey reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including, without limitation, copyright, patent, or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom, or present commercial activities or unlawful activity.

You hereby grant Powerlinekey a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law, and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of powerlinekey, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to powerlinekey. Please include your name, your organization’s name, and contact information, as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name, or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Powerline Key’s logo or other artwork will be allowed for linking without a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that arise on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Hybrid workplace policy:

Powerlinekey.com encourages flexible hybrid workplace policies such as online, offline, part-time, and remote work with a contractual stipend-based work, where part-time contributors can easily work from remote places.

Powerlinekey.com is not responsible for remote partner workplace or office expenses, where a remote worker or partner has to bear all expenses. It has no time-bound or offline work. A partner may not disclose any credentials or privacy to others. Powerlinekey reserves all legal rights.

Your Privacy

Please read the Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

---

Refund & Cancellation Policy – Powerlinekey.com

At Powerlinekey.com (EcoCrafts – Powerlinekey), we are committed to customer satisfaction and transparent business practices. Please read our refund and cancellation policy carefully:

1. B2C (Retail / Individual Customers)

• Orders may be cancelled within 24 hours of purchase.
• Refunds apply only to unused, unopened, and undamaged products.
• Refunds are processed to the original payment method within 7–10 business days.
• Customized or personalized products are non-refundable once confirmed.

2. B2B (Wholesale / Bulk Orders)

• Cancellation requests must be made before production or dispatch.
• Once processing, packaging, or shipment begins, cancellations are not accepted.
• Advance payments or deposits are non-refundable once production starts.
• Refunds, if applicable, may be subject to handling or administrative deductions.

3. Manufacturing Orders (Custom / Made-to-Order)

• Orders can only be cancelled within 24 hours of confirmation.
• After production begins, orders are non-cancellable and non-refundable.
• In case of manufacturing defects from our side, we will provide a replacement or rectification.

4. Export Orders (International Shipments)

• Export orders are processed as per contractual terms and cannot be cancelled once confirmed.
• Refunds will not be provided for shipping delays caused by customs, carriers, or international regulations.
• Damaged goods during transit must be reported within 24 hours of delivery with valid proof for claims.
• Freight, customs duties, and advance payments are non-refundable.

General Terms

• All refund and cancellation requests must be sent in writing to contact@powerlinekey.com.
• Eligible refunds will be processed after verification within the standard time frame.
• Powerlinekey.com reserves the right to update or modify this policy at any time without prior notice.

---

Shipping & Delivery Policy – Powerlinekey.com

At Powerlinekey.com (EcoCrafts – Powerlinekey), we ensure timely and safe delivery of all orders, both within India and internationally.

1. National Shipping (Within India)

• Order Processing Time: Orders are usually processed within 2–10 business days after confirmation, as per order quantity.
• Delivery Time: Standard delivery within 5–10 business days, depending on the shipping location.
• Shipping Partners: We work with trusted courier and logistics providers across India.
• Shipping Charges:
  • Free shipping may apply to select specific products or a minimum order value (if applicable).
  • Otherwise, shipping charges are calculated at checkout.
• Delays: Delivery timelines may vary due to natural calamities, strikes, or courier issues, which are beyond our control.

2. International Shipping (Exports)

• Order Processing Time: Export orders are processed within 7–10 business days after confirmation and payment clearance.
• Delivery Time: International delivery may take 10–25 business days, depending on the destination country and customs clearance.
• Shipping Partners: We use reputed international logistics providers (DHL, FedEx, Aramex, etc.) to ensure safe delivery.
• Shipping Charges:
  • Calculated based on product weight, volume, and destination.
  • Displayed during checkout or communicated separately for bulk/export orders.
• Customs & Duties:
  • Customers are responsible for all import duties, customs charges, and taxes applicable in their country.
  • Delays caused by customs clearance are not under our control.
• Restrictions: Some products may not be shipped internationally due to regulatory or carrier restrictions.

General Notes

• Customers will receive tracking details via email/WhatsApp once the order is shipped.
• Please ensure the correct shipping address and contact details are provided at checkout.
• In case of delivery issues, kindly contact us at support@powerlinekey.com with your order ID.